DIN EN 61968-8 Application integration at electric utilities - System interfaces for distribution management - Part 8: Interfaces for customer operations (IEC 61968-8:2015)
Данный раздел/документ содержится в продуктах:
- Техэксперт: Машиностроительный комплекс
- Картотека зарубежных и международных стандартов
- IEC 61788-15 Superconductivity – Part 15: Electronic characteristic measurements – Intrinsic surface impedance of superconductor films at microwave frequencies - Edition 1.0
- 29
- IEC 61788-15 Superconductivity – Part 15: Electronic characteristic measurements – Intrinsic surface impedance of superconductor films at microwave frequencies - Edition 1.0
- 29.050
- IEC 61788-15 Superconductivity – Part 15: Electronic characteristic measurements – Intrinsic surface impedance of superconductor films at microwave frequencies - Edition 1.0
- CEI EN 61788-15 Superconductivity Part 15: Electronic characteristic measurements - Intrinsic surface impedance of superconductor films at microwave frequencies
- CEI EN 61788-15 Superconductivity Part 15: Electronic characteristic measurements - Intrinsic surface impedance of superconductor films at microwave frequencies
- CEI EN 61788-15 Superconductivity Part 15: Electronic characteristic measurements - Intrinsic surface impedance of superconductor films at microwave frequencies
- ISO 18158 Workplace air - Terminology - First Edition
- ISO TR 14294 Workplace atmospheres — Measurement of dermal exposure — Principles and methods - First Edition
- ISO ISO/IEC GUIDE 98-3 SUPP 2 Uncertainty of measurement - Part 3: Guide to the expression of uncertainty in measurement (GUM:1995) Supplement 2: Extension to any number of output quantities - First Edition
- CEI EN 61788-15 Superconductivity Part 15: Electronic characteristic measurements - Intrinsic surface impedance of superconductor films at microwave frequencies
- ISO ISO/IEC GUIDE 98-3 SUPP 2 Uncertainty of measurement - Part 3: Guide to the expression of uncertainty in measurement (GUM:1995) Supplement 2: Extension to any number of output quantities - First Edition
- ISO TR 14294 Workplace atmospheres — Measurement of dermal exposure — Principles and methods - First Edition
- ISO TR 14294 Workplace atmospheres — Measurement of dermal exposure — Principles and methods - First Edition
- ISO ISO/IEC GUIDE 98-3 SUPP 2 Uncertainty of measurement - Part 3: Guide to the expression of uncertainty in measurement (GUM:1995) Supplement 2: Extension to any number of output quantities - First Edition
- CEI EN 61788-15 Superconductivity Part 15: Electronic characteristic measurements - Intrinsic surface impedance of superconductor films at microwave frequencies
- ISO ISO/IEC GUIDE 98-3 SUPP 2 Uncertainty of measurement - Part 3: Guide to the expression of uncertainty in measurement (GUM:1995) Supplement 2: Extension to any number of output quantities - First Edition
- CEI EN 61788-16 Superconductivity Part 16: Electronic characteristic measurements - Power-dependent surface resistance of superconductors at microwave frequencies
- IEC 60050-815 International Electrotechnical Vocabulary – Part 815: Superconductivity - Edition 2.0
- Картотека зарубежных и международных стандартов
Deutsches Institut fur Normung e. V.
Application integration at electric utilities - System interfaces for distribution management - Part 8: Interfaces for customer operations (IEC 61968-8:2015)
N EN 61968-8
Annotation
This part of IEC 61968 specifies the information content of a set of message types that can be used to support many of the business functions related to customer support. Typical uses of the message types include service request, customer agreement, and trouble management.
The purpose of this part of IEC 61968 is to define a standard for the integration of customer support (CS), which would include customer service, trouble management and point of sale related components integrated with other systems and business functions within the scope of IEC 61968. The scope of this standard is the exchange of information between a customer support system and other systems within the utility enterprise.
Автоматический перевод:
Интеграция приложений в электроэнергетических компаниях - Система взаимодействует через интерфейс для управления распределением - Часть 8: Интерфейсы для потребительских операций (61968-8:2015 IEC)
Эта часть IEC 61968 указывает информационное содержание ряда типов сообщений, которые могут использоваться для поддержки многих бизнес-функций, связанных с поддержкой клиентов. Типичное использование типов сообщений включает запрос на обслуживание, соглашение с клиентом и управление проблемой.
