Network Rail

Asset Data Governance Framework Manual: Data Error Cause Analysis - Compliance Date: 4 March 2017
 N NR/L2/ADG/002/07 ISSUE 1

Annotation

This module specifies the process to analyse and prioritise issues and errors in asset-related data, and develop and adopt solutions to remediate the issue in the business.

This module applies to:

a) the entire asset management organisation as defined within Network Rail’s asset management strategy, both internal and external to Network Rail throughout the lifecycle of asset data;

b) the delivery of requests and requirements for asset-related data from those individuals and organisations external to the asset management system, for example, asset data used in financial calculations;

c) projects delivering asset-data related applications and solutions to define and agree asset data specifications and appropriate measures of quality.

This module applies when:

a) assessing the impact and root cause of known issues;

b) defining plans and solutions to address data issues across people, processes and technology;

c) reviewing and agreeing proposed plans and remediation solutions to address existing data quality issues.

Purpose

This module sets out the Data Error Cause Analysis process to:

a) systematically and systemically assess the root cause of data errors and issues;

b) assess issues as they occur and assess issues holistically;