International Organization for Standardization

Systems and software engineering - Requirements for acquirers and suppliers of user documentation - First Edition
 N ISO/IEC/IEEE 26512

Annotation

This International Standard supports the interest of software users in having consistent, complete, accurate, and usable documentation. It addresses both available approaches to standardization: a) process standards, which specify the way that documentation products are to be acquired and supplied; and b) documentation product standards, which specify the characteristics and functional requirements of the documentation.

As defined in ISO/IEC 12207:2008 (IEEE Std 12207-2008) and ISO/IEC 15288:2008 (IEEE Std 15288-2008), the acquisition and supply activities comprise the agreement processes of the software life cycle. Acquisition and supply of user documentation and user documentation services are specializations of those processes. User documentation services can be acquired and supplied for any part of the software documentation management or information management process, such as:

• documentation or information management;

• information design and development;

• documentation editing and review coordination;

• documentation testing, particularly usability testing;

• documentation production and packaging;

• documentation distribution and delivery;

• advice on the selection and implementation of documentation tools and supporting systems;

• documentation process improvement.