International Organization for Standardization

Quality Management Systems - Fundamentals and Vocabulary - Fourth edition
 N 9000

Annotation

This International Standard describes the fundamental concepts and principles of quality management which are universally applicable to the following:

— organizations seeking sustained success through the implementation of a quality management system;

— customers seeking confidence in an organization's ability to consistently provide products and services conforming to their requirements;

— organizations seeking confidence in their supply chain that product and service requirements will be met;

— organizations and interested parties seeking to improve communication through a common understanding of the vocabulary used in quality management;

— organizations performing conformity assessments against the requirements of ISO 9001;

— providers of training, assessment or advice in quality management;

— developers of related standards.

This International Standard specifies the terms and definitions that apply to all quality management and quality management system standards developed by ISO/TC 176.

Автоматический перевод:

Системы управления качеством — Основные принципы и словарь - Четвертое издание

Этот Международный стандарт описывает фундаментальные понятия и принципы управления качеством, которые универсально применимы к следующему: